Reference

Terms, Jurisdiction Access Conditions

930k operates as an online casino platform. Access to our lobby, account services and payment options depends entirely on your local law and the regions where we're permitted to offer services.

Jurisdiction-dependent accessAccount terms applybKash, Nagad, Rocket for eligible regionsContact support for clarificationNo guarantees outside permitted areas
930k Terms, Jurisdiction Access Conditions
LEGAL QUESTIONS

How to Reach Us About Terms

If you need clarification on jurisdiction, account eligibility or how our terms apply in your region, our support team can walk you through the current scope. We answer questions about payment processing, verification steps and what happens if your region's laws change.

Live Chat Open the chat widget in the bottom corner of any page. Support staff can explain which regions we serve, what documents we need for verification, and how bKash, Nagad or Rocket deposits are handled under our terms.
Email Support Send detailed questions about terms, jurisdiction or account restrictions to our support inbox. We typically reply within a few hours with references to the relevant clause and what it means for your account.
FAQ Archive Browse past questions about eligibility, payment methods and regional access. Each answer includes the policy background so you understand not just the rule but why it exists and how we apply it.
POLICY FOUNDATION

How We Handle Legal & Account Data

We collect identity documents, payment records and session data to verify your eligibility and comply with anti-fraud standards. Data is stored on secure servers. You can request a copy of your records or ask us to delete your account data after we settle any outstanding balances.

Data Collection

We record your name, date of birth, address, bKash or Nagad mobile number, and identity document images during account setup. Transaction logs track deposits, bets and withdrawals. Session logs capture device type and IP address for security checks.

Cookie Use

We use cookies to keep you logged in, remember your language preference and track which games you open most. Third-party cookies from payment processors may appear when you initiate a bKash or Rocket transfer. You can clear cookies in your browser settings.

Account Security

Your password is hashed; we never store it in plain text. OTP codes sent to your mobile number protect login and withdrawal requests. If we detect unusual activity—like a login from a new city without prior notice—we may freeze the account until you verify your identity.

Retention & Deletion

We keep transaction records for at least three years to meet anti-money-laundering standards. After that period, or when you close your account and settle balances, you can request deletion. Email support with your account ID and we'll process the request within ten business days.

Legal & Access Questions

Access depends on your local law and the regions where we're permitted to offer services. We do not guarantee availability in every district. Check with support if you're unsure about your area's status.

We monitor regulatory shifts. If your jurisdiction prohibits online gambling after you open an account, we'll notify you and give you time to withdraw your balance before suspending access. No winnings are protected if the activity becomes illegal.

Yes. First-time withdrawals trigger a document check. Upload a national ID or passport and a selfie holding the document. Most verifications clear within a few hours, and then your bKash or Nagad payout is released.

We log the transaction amount, your Rocket mobile number, the timestamp and the account number you sent from. This helps us match the payment to your 930k account and flag any duplicate or fraudulent transfers.

Yes. Email support with your account ID and ask for a data export. We'll send a file containing your transaction history, identity documents and session logs within five business days.

Settle any pending bets and withdraw your balance, then email support requesting account closure. We'll archive transaction records for compliance purposes but remove login credentials and identity scans after the retention period ends.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.